With such a successful reception of the Blade & Soul launch, our servers have begun overflowing with players who are excited to jump into The Earthen Realm. Our servers are reaching their maximum capacity and many players are waiting in queues at this time.
We understand that waiting in a queue is not the most exciting experience and so we have taken—and are continuing to take—measures to help reduce queue times. We have significantly raised the maximum capacity of our servers, while ensuring they remain stable, and we’ve restricted character creation on servers as needed—which has helped balance population across all servers. We also offered a limited-time item transfer service to get people off of high population servers that ended earlier today.
On top of those, we also deployed a hotfix earlier today that will include the much-requested auto-kick feature for players who have been inactive, as well as addressing the queue time text that was not displaying correctly.
Finally, we’ve been working to open new servers as quickly as possible, and the servers are expected to be available in the next 48 hours. For those of you who have yet to start playing, or those of you who wouldn’t mind starting over, it can be expected that wait times on them may be a bit shorter. We’ll have more details on server names and the downtime schedule as soon as possible.
Please keep in mind that these queues exist because of an overwhelmingly positive demand to play Blade & Soul, and we ask for your patience as we’re working around the clock to improve everyone’s game experience. Thanks again for your patience.